Privacy Policy

Introduction
This Privacy Policy explains how Solessa Closet, owned and operated by JIJ. Fashion for women., collects, uses, shares, stores, and protects personal information when you visit this website, complete checkout, place an order, contact customer support, use account features, or access related services.

This policy also explains your privacy rights and choices regarding your personal information.

Personal Information We Collect
Solessa Closet may collect personal information that you provide directly when using this website, including:

  • Name
  • Email address
  • Phone number
  • Billing address
  • Shipping address
  • Account information
  • Order history and purchase records
  • Return and refund requests
  • Payment-related details
  • Customer support communications
  • Communication records
  • Preferences, interests, or information you voluntarily provide

Technical information may also be collected automatically when you use the website, including:

  • IP address
  • Browser type
  • Device information
  • Pages viewed
  • Cookies
  • Website usage data
  • Website interaction data

How Personal Information Is Used
Personal information may be used to:

  • Process and fulfil orders
  • Manage payments
  • Arrange shipping and delivery
  • Handle returns and refunds
  • Respond to customer inquiries and support requests
  • Maintain website functionality
  • Monitor and improve website performance
  • Improve services and the shopping experience
  • Detect fraud
  • Prevent unauthorised activity
  • Protect website security
  • Comply with legal and regulatory obligations
  • Enforce website policies where applicable

Legal Basis and Processing Purposes
Solessa Closet processes personal information when it is necessary to fulfil orders, perform a contract with you, comply with legal obligations, support legitimate business operations, prevent fraud, protect website security, or rely on consent where required by applicable law.

Payment Processing
Payment transactions are processed through Shopify and secure third-party payment providers.

Solessa Closet does not directly store full payment card details or full card numbers on its own servers.

Shopify and Third-Party Platform Services
This website is hosted and powered by Shopify Inc.

Shopify provides the e-commerce platform and infrastructure used to operate this store, process checkout, support hosting, and provide related online store functionality.

Shopify processes certain personal information in accordance with its own legal terms, including the Shopify Terms of Service, Shopify Privacy Policy, and Shopify Cookie Policy.

Cookies and Similar Technologies
Cookies and similar tracking technologies may be used to:

  • Operate the website
  • Support shopping cart and checkout functions
  • Remember preferences
  • Analyse website usage
  • Measure website performance
  • Improve functionality
  • Support advertising where applicable
  • Assist with fraud prevention and security

You can manage or disable cookies through your browser settings.

Please note that disabling cookies may affect certain website features or functionality.

Where required, a cookie banner may be used to inform visitors about the use of cookies and obtain consent.

Sharing Personal Information
Solessa Closet may share personal information with trusted third parties only when necessary, including:

  • Shopify
  • Payment processors
  • Shipping and logistics providers
  • Delivery companies
  • Fulfilment partners
  • Fraud prevention and fraud screening providers
  • Analytics providers
  • Customer support tools or service providers
  • IT and website service providers
  • Professional advisers
  • Legal or regulatory authorities when required by law

Personal information is not sold, rented, or traded.

International and Cross-Border Processing
Personal information may be transferred, stored, or processed outside your state, country, or place of residence.

Where required, appropriate safeguards are used to protect personal information and support lawful transfers in accordance with applicable law.

Data Retention
Personal information is retained only for as long as necessary to provide services, complete transactions, fulfil business purposes, comply with legal obligations, maintain records, resolve disputes, prevent fraud, and enforce agreements.

When personal information is no longer required, it is deleted, anonymised, or securely retained where legally required.

Privacy Rights and Choices
Depending on your location, you can request:

  • Access to your personal information
  • Correction or updating of inaccurate information
  • Deletion of certain personal information
  • Restriction of certain processing activities
  • Objection to certain data uses
  • A copy of your personal information in a portable format
  • Withdrawal of consent where processing relies on consent

If you are located in a United States state with applicable privacy laws, you can have additional rights, including rights to know, access, correct, delete, opt out of certain data uses, or receive information about how personal data is used.

To exercise privacy rights, you can contact Solessa Closet using the contact details listed below.

Data Security
Solessa Closet applies reasonable technical and organisational safeguards designed to help protect personal information from unauthorised access, loss, misuse, disclosure, or alteration.

However, no electronic transmission method or storage system can be guaranteed to be fully secure.

Children’s Privacy
This website is intended for users who meet the legal age requirements applicable in their jurisdiction.

Solessa Closet does not knowingly collect personal information from children without required consent.

Policy Updates
This Privacy Policy may be updated from time to time to reflect legal, operational, service-related, or regulatory changes.

The latest version will always be published on this website and will become effective once posted.