Payment Policy
Payment Terms
This Payment Policy explains how payments are accepted, authorised, processed, and managed when you place an order on Solessa Closet, owned and operated by JIJ. Fashion for women.
By placing an order through this website, you agree that your payment will be processed through the payment provider selected at checkout.
Accepted Payment Methods
Solessa Closet accepts the following payment methods:
- Visa
- Mastercard
- American Express
- Diners Club
- Shop Pay
- PayPal
- Google Pay
- Apple Pay
Currency and Bank Charges
Payments are charged in the currency displayed at checkout, which is the United States dollar (USD).
Any currency conversion charges, foreign transaction fees, or similar costs applied by your bank or payment provider are your responsibility.
Prices and Final Amount
- All product prices are displayed before checkout.
- Before you complete your purchase, the full amount payable is shown clearly.
- No hidden charges are added after checkout.
Secure Payment Processing
Payments are processed securely through Shopify and third-party payment providers.
- Payment information is handled through encrypted systems.
- Full card details are sent directly to the payment provider.
- Full card details are not stored on Solessa Closet servers.
Payment Authorisation and Timing
Payment is charged when you place your order.
Your payment must be successfully authorised before the order can be processed. If the transaction is declined, unsuccessful, incomplete, reversed, or not authorised, the order will not be completed or processed.
In that case, you need to contact your payment provider or use another payment method.
Fraud Prevention and Verification
Transactions can be reviewed for fraud prevention, security, and verification purposes.
If a transaction cannot be verified or appears suspicious, the order will be delayed, declined, placed on hold, or cancelled.
Billing Information
- You are responsible for providing complete and accurate billing and payment information.
- Orders will be cancelled if the billing or payment information provided is incorrect, incomplete, or cannot be verified.
Failed Payments, Reversals, and Disputes
If a payment fails, the order will not be completed.
If a payment is later reversed, disputed, cancelled, or charged back after fulfilment, Solessa Closet will contact you to resolve the outstanding issue.
Payment disputes and chargebacks are handled in accordance with our Terms of Service.
Refunds
If approved, refunds are issued to the original payment method used for the purchase within 7 business days.
Processing times can vary depending on your payment provider or financial institution. More information is available in our Return and Refund Policy.
Data Protection
Personal information provided during checkout is processed in accordance with our Privacy Policy.
Agreement
By completing a purchase, you agree to our Terms of Service, which govern payments, shipping, returns, and website use.
Policy Updates
This Payment Policy can be updated from time to time to reflect operational or legal changes.
The latest version will always be available on this website and will apply once published.